We occasionally get a user who purchases our software and has a support question but has our email address blocked or marked as junk. This creates problems for everyone as it is often assumed that their emails are being ignored. We always reply as soon as possible, usually within a day.

If you don’t receive any replies and it becomes obvious that our emails are being blocked at your end we will add your initials below so you will at least know what the problem is:


If you have any problems or suggestions please contact FracturedSoftware by e-mail.

NOTE: We occasionally change our support email address to cut down on spam, so please use the latest from here. Sorry about this.

Privacy Policy

For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address.

This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.